Legal
Privacy Policy
How we collect, use, and protect your personal information.
Effective date: 1 January 2025
1. Information We Collect
- Contact form submissions: name, email address, phone number, company name, and the message you provide.
- Technical data: IP address, browser type, and pages visited — collected automatically via server logs.
- Cookies: session cookies for site functionality. We do not use tracking or advertising cookies.
2. How We Use Your Information
- To respond to your enquiries and provide the services you request.
- To send service updates, invoices, or support communications related to your engagement with us.
- To improve our website and understand how visitors use it (aggregated, anonymised data only).
- We do not sell, rent, or trade your personal information to third parties.
3. Data Sharing
- We share data only with trusted service providers (e.g., email delivery, hosting) who are bound by confidentiality agreements.
- We may disclose information if required by law or a valid government order.
- No personal data is shared for marketing or advertising purposes without your explicit consent.
4. Data Security
- We implement industry-standard security measures aligned with ISO 27001 practices: encrypted transmission (TLS), access controls, and regular security reviews.
- We retain personal data only as long as necessary for the purpose collected, or as required by law.
- In the event of a data breach affecting your rights, we will notify you in accordance with applicable law.
5. Your Rights
- You may request access to, correction of, or deletion of personal data we hold about you.
- You may withdraw consent for marketing communications at any time by emailing us.
- Requests are processed within 30 days. Contact us at info@mintera.in.
6. Cookies
- We use only essential session cookies required for the website to function. No third-party tracking cookies are set.
- You can configure your browser to block or delete cookies; this may affect some site functionality.
7. Third-Party Links
- Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.
8. Governing Law
- This policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.
9. Changes to This Policy
- We may update this policy from time to time. The revised version will be posted on this page with an updated effective date.
Privacy enquiries
For any questions about this policy or your personal data, contact our team:
info@mintera.in Hyderabad, Telangana, India